1. Why this policy exists
Venue Manager is used by many organisations and by their customers. These rules keep it safe, lawful and reliable for everyone. They apply to you, your team and anyone you let use your account.
2. Use it lawfully
- Do not use the Service for anything unlawful, fraudulent or misleading, or to infringe anyone's rights.
- Do not use it to sell or promote goods, services or content that are illegal, or that the payment, messaging or other providers you connect do not allow.
- Keep to the laws that apply to you, including consumer, tax, data protection, safety and child protection laws.
3. Messaging your customers
Venue Manager can send messages from your own WhatsApp Business number, your own email sender and other channels. You are responsible for them.
- Message only people who have agreed to hear from you, or whom you may lawfully contact for the purpose.
- Follow the rules of the channel, including WhatsApp's business and messaging policies and the message-template approval rules.
- Do not send spam, chain messages, harassment, scams or content that is hateful, sexually explicit or deceptive.
- Honour opt-outs promptly.
4. People's data, and children
- Collect and use personal data only as the law allows and as you have told people you will.
- Academies and clubs often hold data about children. Get the consent of a parent or guardian where the law requires it, and use photos, video feedback and certificates of children only for the purposes the family has agreed to.
- Do not upload sensitive data you have no need for, and do not use the Service to profile or track people unlawfully.
5. Protect the Service
- Do not try to get around security, limits or billing, or access accounts or data that are not yours.
- Do not probe, scan or test the Service for weaknesses without our written permission. If you find a vulnerability, report it through the contact form.
- Do not introduce malware, overload the Service, scrape it, or use it in a way that harms its performance for others.
- Do not share sign-in details or let people outside your organisation use your account.
6. Content and websites
Websites, templates and content you publish through Venue Manager, including anything created with AI features, must not infringe others' rights, mislead people or break this policy. You are responsible for reviewing what you publish.
7. Resale
Do not resell or sublicense the Service, or use it to provide a competing service, without our written agreement.
8. What happens if the rules are broken
We may remove content, limit features or suspend or end access if these rules are broken or if we must by law, and we will give notice and a chance to fix the problem where that is reasonable and safe. We may report unlawful activity to the authorities. Report a breach by someone else through the contact details below.
9. Contact us
Sporfy Technologies Private Limited, 976, opp. Global Tech Park (Bosch), Kalapatti, Coimbatore 641048, Tamil Nadu, India.
- Phone: +91 96633 30207
- Message: use the contact form. Choose the topic that fits best and we will reply to the email you give.