1. Plans and prices
Each product (Slots, Classes, Sales campaigns, Lifestyle memberships, WhatsApp support) has its own plans, typically Standard, Professional, Premium and Enterprise. A plan's features, capacity and price are shown on our pricing page and in your account when you choose it. Enterprise plans are agreed with us and may come with an order form.
Prices are per month unless shown otherwise, are shown excluding taxes, and are in the currency shown at checkout. A plan that is shown as coming soon cannot be bought yet.
2. Monthly and annual billing
You can pay monthly or annually where the plan offers both. Plans are billed in advance for the period. Where an annual discount is shown, it is applied to twelve months of the list price and you pay the year up front.
3. Free trial
A 15 days free trial comes with each paid plan, as described in the Free Trial Policy. Trial invoices show the plan at list price with a 100% discount, so nothing is due.
4. Taxes and invoices
You are responsible for applicable taxes, including GST in India or VAT or similar taxes elsewhere. Taxes are added to the price and shown on your invoice. We issue tax invoices in the name and with the tax details you give us, so please keep them accurate. Invoices are sent to your billing contact and are available in your account.
5. How you pay and renewals
- Payment link: we send a link to pay each invoice by the payment methods offered. Your plan renews when the payment is made.
- Automatic payment: where you set up a standing instruction or mandate with your bank, card or UPI provider, you authorise us to debit each renewal when it falls due, up to the amount of your plan and any add-ons. You can cancel the mandate at any time through your account, your bank or the payment provider.
- We send reminders before and after the due date to your billing contact.
Unless you cancel before the renewal date, a plan is billed again for the next period as shown on its invoice.
6. Upgrades, downgrades and add-ons
- Upgrades can take effect straight away. Where a plan changes in the middle of a period, the difference for the rest of the period is charged pro rata and shown before you confirm.
- Downgrades and changes to capacity take effect as shown when you make them. The part of the current period already paid is not refunded (see the Refund and Cancellation Policy).
- Add-ons (such as extra spaces, fields, students, members, users or AI credits) are priced as shown when you add them and are billed with the plan.
- Each plan has limits on capacity. If you need more than your plan allows, upgrade or add capacity; we may stop you adding more beyond the limit.
7. Late and failed payments
If a payment fails or an invoice is not paid by its due date, we remind you and you can pay or retry from your account. We allow a grace period of 15 days after the due date unless your order form says otherwise. The outstanding amount stays payable throughout.
If it is still unpaid after the grace period, we may restrict or suspend access to the plan's features until it is paid, and we may end the agreement as described in the Terms of Service. Your data is not deleted because an invoice is late. We may charge reasonable costs of collecting overdue amounts where the law allows.
8. Changes to prices
We may change prices or plans. A change does not affect a period you have already paid for, and we will tell you before it applies to your next renewal so you can decide whether to continue.
9. Questions about an invoice
If you think an invoice is wrong, tell us within 15 days of receiving it, with the invoice number and what you think is wrong. Pay the amounts that are not in question while we look into it. We will correct any mistake with a credit or refund.
10. Contact us
Sporfy Technologies Private Limited, 976, opp. Global Tech Park (Bosch), Kalapatti, Coimbatore 641048, Tamil Nadu, India.
- Phone: +91 96633 30207
- Message: use the contact form. Choose the topic that fits best and we will reply to the email you give.